To evaluate a product request:Note: This feature is available only to administrators.
Each time a user in your DolphinRTK system requests a product, this product is added to the administrative request queue. Here, administrators can evaluate the requests and decide whether to approve or reject each.
When you approve a request, you begin the process of adding the requested product to your product list. This process is determined by the source of the request:
Products requested from IHS Dolphin Online or other collection: These product MSDSs are acquired directly from their sources. Once acquired, a product is either added to your product list immediately or delivered later after data indexing by IHS, depending on your system configuration.
Products requested from no specific source: These product MSDSs are ordered through IHS, who attempts to acquire the MSDSs from their manufacturers. If an acquisition is successful, the product MSDS is delivered to your system in a future data update.
Note: Prior or ordering an MSDS through IHS, you might attempt to find it in IHS Dolphin Online, even if it was not requested from IHS Dolphin Online. Acquiring the MSDS directly from IHS Dolphin Online is likely more efficient than ordering it through IHS.
To evaluate a product request:
Starting at the Product Requests page
Under New Requests, find a product request you want to evaluate.
Evaluate the request according to your company practices. If the request's MSDS Source is IHS Dolphin Online or another collection, the request offers a View the product link; click this link to learn more about the product by viewing its MSDS. (Click the back-arrow in the upper left to return to the Product Requests page.)
When you have fully evaluated the request, proceed accordingly:
To approve the request: Proceed according to the request's displayed MSDS Source:
None: If the request shows any Locations, the product will gain these location assignments when it is added to your product list; if this should not happen, click [Remove all locations]. When the request shows no inappropriate locations, click its Order the MSDS link. See Ordering MSDSs from IHS for details on how to proceed.
IHS Dolphin Online (or other collection): Click the request's View the product link to open its MSDS. Click Acquire in the upper right. This displays the acquisition price; to confirm the acquisition, click Yes. Then:
If your system is configured to send new acquisitions to IHS for data indexing, the acquisition is now complete. IHS will add it to your product list in a future data update.
If new acquisitions are added to your product list immediately, you can edit the acquisition now; edit the Product Name, Manufacturer, and/or Revision date as desired. Then click Finish Acquisition to add the new revision to your product list.
To reject the request: Click its Delete the request link. The request is deleted from the page.
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